How Safe Is Your Business?
Posted on | July 29, 2010 | No Comments

- Business Security Clinic
When it comes to your business, your first concern is probably your bottom line. Are you making a profit? What more can you be doing to get more customers? However, all it takes is one workplace accident or lawsuit, and none of that will matter.
There is a growing need for business owners to protect themselves and their employees against workplace dangers, and the Tempe Chamber of Commerce is hosting a comprehensive seminar series to address the most important safety and security issues facing businesses today.
Join us on Friday mornings beginning in August for our Business Safety and Security Clinic, and learn how to reduce your exposure to physical and computer-based dangers, reduce or eliminate liability from lawsuits, ensure the privacy of corporate proprietary information and give employees the information they need to play a proactive role in forming a front line against dangerous and expensive threats to your business’ safety and profitability.
The series comprises four 90-minute courses with industry experts who will teach workshops on the following topics:
Aug. 6: Workplace Safety Seminar with Tod Davis of SCF Arizona
Aug. 13: Computer and Internet Security with Morrison Maierle Systems
Aug. 20: Personal and Corporate Identity Theft Protection with Tami Nealy of LifeLock
Sept. 3: Attorney General Terry Goddard’s Office and NAID (National Association for Information Destruction, Inc.) Presentation
Individual sessions take place on Fridays, Aug. 6, 13, 20 and Sept. 3, from 9 to 10:30 a.m. at the University of Phoenix, 4635 E. Elwood St. in Phoenix. A series pass is available for $50 to Tempe Chamber members or $80 to the public. RSVPs are also accepted for individual sessions at a reduced rate. Advance registration is required here or by calling (480) 967-7891. Classes are limited to 25 people per session, so sign up now!
Tags: attorney genereal terry goddard > business > lifelock > morrison maierle > naid > safety > scf arizona > security > tami nealy > tempe > tempe chamber > university of phoenix
Business Solutions Clinic Features Sales Mentor
Posted on | July 28, 2010 | No Comments

- Neil Chitel
As part of our July 30 Business Solutions Clinic (free to all members) Neil Chitel of ManageStaff, Inc. will join 5 other expert mentors to offer advice and counseling in the field of Sales.
Neil Chitel works for ManageStaff, Inc. as head of Business Development. Over the past six years Neil has doubled the size of ManageStaff’s clientele by using 21st century networking techniques and using the power of chamber connections. Previously heworked with Motorola in the Mesa and Chandler facility for 23 years .
Following are some questions participants may want to ask Neil during the Business Solutions Clinic:
•1. What are the differences between and advantages of sales and marketing, and how and when do you use them?
•2. How do I choose a target market, and how can I adapt to the changing economy?
•3. There are many different sales tactics - when should each one be applied and which ones require follow-up?
•4. How do you determine the ROI of a sales (not marketing) campaign so you can get your boss behind you?
•5. How can I fill my funnel with leads that count, not just numbers?
•6. What part of the sales process do most people get stuck in, and why can’t I close?
•7. What are the steps of the sales process, and how do they apply to today’s buyer?
•8. Where can I find qualified leads, and how can I get them to talk to me?
•9. How can I get around the gatekeeper to the decision maker?
•10. Will asking for the “no” as soon as possible help me make more money?
What: Business Solutions Clinic
When: Friday, July 30, 1 - 5 p.m.
Where: Tempe Chamber, 909 E. Apache Blvd.
Complimentary and open to Tempe Chamber members only on a first-come, first-served basis. Each member is limited to two 30-minute sessions. RSVP required to sachiyo@tempechamber.org
To provide the tools and training necessary to help our members succeed and grow, we have secured the services of a panel of experts who will mentor pre-registered participants in Online Marketing, Sales, Legal Services, Business Strategy, Health Care and Social Media. In addition, a SCORE representative will be present to answer general questions for all attendees.
Free Lawyer? Yes, We Have You Covered.
Posted on | July 26, 2010 | No Comments

Lorrie Luellig
Lorrie Luellig has extensive experience counseling clients about retention policies and procedures for both litigation related matters and overall company operations. She has helped to create and implement strategies for both Fortune 100 companies and smaller privately and publicly held companies in the areas of legal and regulatory compliance, litigation holds, privacy and security issues as well as information handling and disposition.
Following are some questions participants may want to ask Lorrie during the Business Solutions Clinic:
1. What type of business entity is best for my business (Partnership, Corporation, LLC, etc.), and what are my primary tax considerations?
2. Do I need permits/licenses/insurance/copyright/trademark?
3. What should I consider when securing business space? What is the difference between a full service lease, a triple net lease and a gross lease? What are the advantages of renting versus buying?
4. How should I structure capitalization for my company? Are there any securities issues that arise?
5. What should I know about contracts?
7. Should I hire “employees” or “independent contractors,” and do I need employee/contractor agreements and/or an employee handbook?
8. What company policies should I memorialize in writing?
9. How can I prevent/prepare for litigation?
10. What happens if I want/need to sell or close my business?
She received her LL.M. from Harvard Law School and her J.D., magna cum laude, from California Western School of Law where she received numerous awards including three American Jurisprudence Awards in civil procedure, torts, and women and the law. She received her B.S., cum laude, from the W.P. Carey School of Business at Arizona State University.
What: Business Solutions Clinic
When: Friday, July 30, 1 - 5 p.m.
Where: Tempe Chamber, 909 E. Apache Blvd.
Complimentary and open to Tempe Chamber members only on a first-come, first-served basis. RSVP required to sachiyo@tempechamber.org
To provide the tools and training necessary to help our members succeed and grow, we have secured the services of a panel of experts who will mentor pre-registered participants in Online Marketing, Sales, Legal Services, Business Strategy, Health Care and Social Media. In addition, a SCORE representative will be present to answer general questions for all attendees.
As part of our July 30 Business Solutions Clinic (free to all members) Lorrie Luellig, Managing Member of Luellig Legal, PLC, will join 5 other expert mentors to offer advice and counseling in the field of Business Law
Tags: business law > business solutions clinic > free legal advice > lawyer > lorrie luellig > teme chamber > tempe
Health Care Costs Explode - Tempe Chamber Offers Free Mentoring to Educate Members
Posted on | July 21, 2010 | No Comments

With health care costs skyrocketing and new legislation confusing many businesses, we thought we’d lend a hand to help clear things up. On July 30, we host a Business Solutions Clinic where one of our expert mentors will address health care insurance costs, requirements and more. Tempe Chamber members can sign up for a complimentary one-on-one private session simply by visiting our information page or contacting us at 480-967-7891.
Today’s Arizona Republic carries an article that details some of the costs. In it they write, “State and university employees with families can expect to see their monthly health-insurance costs rise as much as 37 percent next year, depending on the type of plan they choose… The Department of Administration cited federal health reform as the reason the state’s health plans will carry “greater expenses and higher premiums for members,” according to a June 30 letter sent to about 135,000 state and university employees and their dependents. Read the entire article here.
Bridging the Generation Gap
Posted on | July 20, 2010 | No Comments

- Michelle Pence, Communications Dept. Intern
By Michelle Pence, Communications Dept. Intern
One of the most important demographics for a business to consider when developing marketing and advertising strategies is age. Surely someone in their 50s behaves and thinks differently than someone in their 20s, right?
But exactly how reliable is it to attribute certain characteristics to a specific age group when segmenting a customer base, such as the large community of Tempe?
Along with different age groups comes an apparent disparity in attitudes and behaviors, which has been supported by various research and literature. Russ Maloney of Keane Creative, a Tempe marketing and branding agency, attributes these differences mainly to cultural, historical and socioeconomic factors experienced throughout a person’s lifetime.
For example, the Great Depression, Woodstock, the Sept. 11 terrorist attacks and the assassination of John F. Kennedy are all specific events that may have influenced the lives of those who lived through them.
Maloney prefers to analyze information such as how a group of people understands their role in society and how they feel about the future - all of which might be age-related - when developing new marketing campaigns for clients. Read more
Tags: business > generational gap > keane creative > marketing > Michelle Pence > sales > tempe > tempe chamber
Social Media Marketing - Sitewire’s Jay Feitlinger Mentors at Free Business Clinic
Posted on | July 15, 2010 | No Comments

- Jay Feitlinger
As part of our July 30 Business Solutions Clinic (free to all members) Jay Feitlinger of Sitewire will join 5 other expert mentors to offer advice and counseling in the field of Online Marketing
According to Jay, he spends an inordinate (some would say insane) amount of time talking, listening and learning about current and future opportunities in the interactive space. He’s passionate about leveraging online marketing and social media to help businesses connect with their customers, such as with search engine optimization, pay per click, or social media marketing.
eCommerce is one of Jay’s passions and recently he leveraged that experience to start the 1st business that creates a shop tab through a shopping data feed on Facebook that helps business owners monetize their presence on Facebook. Jay’s really good at coming up with ideas that solve the problem at hand and loves getting his hands dirty by figuring out how to make something work at the fastest and cost effective way possible. If you are in need of improving the way you connect with current or future customers online, Jay is excited to help!
Participants in Jay’s mentoring sessions can expect to learn the answers to these questions, along with other topics that are relevant to their business.
Search Engine Marketing:
- Is my website set up correctly for search engine marketing?
- How are my competitors doing online?
- I know blogging can help gain exposure online, what is the best approach with setting up and managing a business blog?
- What is the process for optimizing my website?
- I am not seeing good results with my website, why?
- What is the difference between natural search and paid search? Read more
Tags: business solutions clinic > jay feitlinger > marketing > Sitewire > Social Media > tempe > Tempe Chamber Of Commerce
Vickie Bouffard Presents “How to Sell in the New Normal”
Posted on | July 12, 2010 | No Comments

- Vickie Bouffard
Content courtesy of Vickie Bouffard, Quantum Performance Training. Ms. Bouffard will be our special instructor at this Thursday’s Hot Topics luncheon where she will share profit-increasing secrets on how to sell in today’s market.
How to Sell in the “New Normal”
If you are using the same sales techniques and marketing strategies from even three years ago - they no longer work. The mortgage credit crunch, the devastated stock market, record foreclosures and bankruptcies as well as the highest unemployment in a long time has changed the way the consumer buys, sees sales people and makes decisions. Are you still selling to them in the same way? No wonder you are frustrated. Read on…there is help for you!
The “New Normal” is here! There is more competition in your selling space - more than ever before and the phone doesn’t ring off the hook like it used to. Yikes! Every prospect counts more than ever - how can you convert not just some of them, but ALL of them!
What are you going to do? The customer has changed and to be successful in selling you must know how they have changed, you must learn to adapt and you must learn new selling and marketing strategies. You can be successful in this economy. Let me show you how!
Vickie will address the Tempe Chamber of Commerce and the business community this week at a special workshop. Join us on Thursday, July 15 from 11:30 a.m. to 1 p.m. at Heidi’s Events & Catering, 2095 W. 15th St. in Tempe. Tickets include an amazing gourmet lunch. For more information or to register, call (480) 967-7891 or visit our registration page. Read more
Tags: new normal > quantum performance training > sales > selling > tempe > Tempe Chamber Of Commerce > vickie bouffard
Health Care Advice Offered to Businesses in Free Mentoring Clinic
Posted on | July 9, 2010 | No Comments
As part of our July 30 Business Solutions Clinic (free to all members) Ryan Hansen of Benefits by Design will join 5 other expert mentors to offer advice and counseling in the field of Health Care.
Ryan Hansen started with Benefits by Design in September of 2008. She is the Director of Account Management and is responsible for handling all service issues for their clients. She also handles all day-to-day issues within the office. Prior to Benefits by Design, Ryan worked as an Account Manager at UnitedHealthcare for six years.
As an expert in the health care field, Ryan is able to advise and steer companies and individuals on the best path for coverage and other health care related issues.
1) How is Health Care Reform going to affect my business?
2) Are there any tax credits available to help set up a health insurance plan?
3) How should I handle the 15-20% rate increases that continue to happen each year?
4) What do I need to do to set up a group insurance plan for my employees?
5) Should I purchase individual or group insurance?
6) What is required from the insurance companies to set up a group insurance plan?
7) What is a deductible? What is coinsurance?
8) Do I have to offer COBRA to my employees that are terminated from our group plan?
9) How much does it cost to offer insurance to my employees?
10) What is an H.S.A. plan?
Participants in Ryan’s mentoring sessions can expect to learn the answers to these questions, along with other topics that are relevant to their business.
Learn more or sign up for free below… Read more
Tags: Benefits by Design > business solutions clinic > health care > mentoring > Ryan Hansen > tempe > Tempe Chamber Of Commerce
Beat the Heat - Tempe Businesses Get Creative in a Summer Slowdown
Posted on | July 9, 2010 | No Comments

Michelle Pence
By Michelle Pence, Communications Dept. Intern
When temperatures start to soar during the summer months, sadly, revenue for businesses in the Valley tends to do the opposite. In the Tempe area, the mass departure of college students for the summer coupled with the blazing heat can lead to a lull in local business.
For local merchant Mike Jennings the summer break from school for approximately 52,000 Arizona State University students is what hits his business the hardest; Jennings runs the specialty store Campus Corner, with locations on both Mill and South College avenues.
John Wasson, owner of Bison Witches Bar and Deli, also located in downtown Tempe, attributes the one-third decrease in summer sales his business experiences to the absence of students in town and more easily accessible businesses in other parts of town.
Innovative methods are often necessary for these local businesses to draw in customers and compete with hot-weather businesses; these strategies range from taking advantage of new technology to adjusting marketing strategies.
How are other companies surviving and thriving? Read their tips below… Read more
Tags: Bison Witches > business > Campus Corner > DTC > La Bocca > Michelle Pence > Mill Ave. > promotions > summer > summer slowdown > tempe > Tempe Chamber Of Commerce
Sandy Catour to Teach Business Strategy at Tempe Chamber Business Solutions Clinic
Posted on | July 1, 2010 | No Comments

Sandy Catour
As part of our July 30 Business Solutions Clinic (free to all members) Sandy Catour will join 5 other expert mentors to offer advice and counseling in the field of Business Strategy.
Sandy Catour is the COO/CFO of Sitewire, an Internet marketing company based in Tempe. In the past year she led Sitewire to a 20% increase in growth and profitability through financial contingency planning and cost containment measures, laying off no employees and hiring six more. She is as a mentor and board member of the Athena Powerlink program and was instrumental in the launch of two new startup companies in 2009.
If you answer “No” or are staring blankly at your computer screen when you look at these questions, you need to sign up today for your free session with Sandy.
- 1. Do you have a written business plan with clearly defined goals?
- 2. Do you have a banking relationship?
- 3. Do you have a CPA relationship?
- 4. Do you have a vision and mission statement?
- 5. Have you performed a SWOT analysis in the past?
- 6. Do you have a sales strategy?
- 7. Can you produce financial reports (in house) for your business?
- 8. Do you have a budget/plan for your business?
- 9. Can you describe your target market?
- 10. Do you have clearly defined business objectives?
- 11. Do you have financial indicators?
- 12. Do you have a sales process?
- 13. Do you have a marketing plan?
What: Business Solutions Clinic
When: Friday, July 30, 1 - 5 p.m.
Where: Tempe Chamber, 909 E. Apache Blvd.
Complimentary and open to Tempe Chamber members only on a first-come, first-served basis. Each member is limited to two 30-minute sessions. RSVP required to sachiyo@tempechamber.org
Tags: business solutions clinic > business strategy > Sandy Catour > Sitewire > tempe > tempe chamber