Tempe Chamber Of Commerce

Your Success Is Our Business

Put a little Spring in your Business

Posted on | March 24, 2015 | No Comments

By Kristine Kassel, Chairman of the Board

Kristine Kassel

Kristine Kassel

It’s that time of year where we have already put aside most of our New Year’s resolutions and goals. Unless of course you are a super motivated person and those goals are being met going into the 2nd Quarter! If that is the case please share your experiences with your fellow members.

Now that spring is here, we need to put a little spring into our businesses! The Tempe Chamber can help you do that with many great programs and motivational opportunities. So after you take in a few Spring Training baseball games, it’s time to do some spring cleaning in your business. Be sure to look at your New Year’s goals and reflect and adjust based on your industry activities and profitability. Also try something new to motivate yourself.

The Tempe Chamber will be offering their Women in Business Conference on May 20 which will provide several different speakers to encourage standees to Reach, Achieve and Celebrate, the theme of the conference. There will also be an opportunity to visit several of our member businesses at the trade show that coincides with the day’s activities.

And then you can get motivated by learning more about several different women in our community who are the finalists for the Tempe Chamber’s Business Woman of the Year Award! You can also reach out to these women for advice and mentorship as most of them love to help others in the community. Read more

IT Infrastructure – What’s Coming? Your Common Questions Answered

Posted on | March 13, 2015 | No Comments

A recent article from IT World Canada reveals some coming IT trends to be aware of.

  • By 2016, 65% of global competitive strategies will require real-time 3rd Platform IT-as-a–Service (ITaaS).
  • By 2016, security will be a top 3 business priority for 70% of CEOs of global enterprises.
  • By 2016, 80% of CIOs will deliver a new architectural framework that enables innovation and improved business decision making.
  • By 2016, 80% of CIOs will accelerate 3rd Platform migration to counter premature obsolescence of current IT assets.
  • By 2018, 30% of CIOs of global organizations will have rolled out a pan-enterprise data and analytics strategy.
  • By 2017, 35% of vendor sourcing relationships around 3rd Platform technologies will fail, causing CIOs to roll out new sourcing processes.
  • By 2018, 50% of CIOs will relinquish IT’s traditional mode of technology control in favor of an open standards-based framework.
  • By 2020, 60% of CIOs in global organizations will be supplanted by the Chief Digital Officer (CDO) for the delivery of IT-enabled products and digital services.
IT Challenges

IT Challenges


That’s a lot to consider. We understand that owning and managing a business of any size is challenging.

Among other tasks, you’re faced with legal, finance, accounting, HR, operations and customer service decisions on a daily basis. It can be a strain to add even more responsibilities to the workload.

Unfortunately, as the business world becomes more dependent upon information and telecommunication technology, owners and managers are faced with unavoidable new challenges. Today, it is not possible to be in business without being able to communicate, process payments and store records electronically.

If not handled properly, the consequences could be devastating. We’re going to help.

Many business owners and managers don’t have the time to keep up with IT changes and learn about cloud technology, backup, security, redundancy, and a myriad of other issues.

This is why the Tempe Chamber is hosting a workshop that will take the mystery out of IT and discuss common solutions to problems that you face concerning storing, sharing, and protecting data in cyberspace.

It covers the basics that every business owner and manager needs to know. The 90 minute luncheon workshop takes place on Thursday, March 19 from 11:30 a.m. to 1:00 p.m. at the Tempe Mission Palms. For more information or to register, visit here.

Thanks to Nigel Brooks of TechKnow Partners for providing content for this article.

7 Tips to Improve Your People Schmoozing Skills

Posted on | March 13, 2015 | No Comments

Dave Sherman presented “The Art of the Schmooze” training  at a workshop hosted by the Tempe Chamber of Commerce. The program provided an hour of valuable information about how to make every personal encounter and networking mixer work to your advantage.

Dave Sherman at the Lunchtime Learning Forum

Dave Sherman at the Lunchtime Learning Forum

Some of the top tips he shared are listed below. If you weren’t able to make the presentation, these will help you to maximize your networking skill set through the art of schmoozing.



  1. Be likeable. Listen more than you speak. Be genuine, vulnerable and real. Learn how to build on a conversation.
  1. Create commonality. Talk about things like your hometown, kids, hobbies and interests. Unless you’re an astronaut, your career is less interesting than you think and talking about it will not build commonality.
  1. Overcome your fear of rejection. Everyone at a networking event is there to meet people. No one is going to shun your greeting.
  1. Make the first contact. Waiting for people to approach you is less effective than introducing yourself to others.
  1. When people ask, “What do you do?” they are really asking, “What do you do that will benefit me?” Tell them.
  1. If you’re looking for something specific, say so. For example, “I’m looking for a contact at the Arizona Diamondbacks. Who do you know there?” Chances are you’ll find someone who can facilitate a connection through themselves or a third party.
  1. Follow up. Schmoozing without following up is fun but pointless for your business. Give a call to the people you met. More importantly, return phone calls and reply to emails.

This event was part of the Tempe Chamber of Commerce’s Lunchtime Learning Forum which takes place every month. By attending, guests increase their personal net worth and bring valuable skills back to their company. Visit www.tempechamber.org to see what the upcoming sessions will teach you. All content is offered based on requests and feedback from the business community, ensuring the programs are tailored to the specific needs of organizations like yours.

About Dave:

Dave Sherman is a professional business coach, corporate trainer and motivational speaker with 25 years of experience. Before becoming a speaker and trainer, Dave was an award winning retail business owner. He is the author of three best-selling books on the topic of networking and has worked with American Express, Southwest Airlines, Toyota, Raytheon, Northwestern Mutual, Wells Fargo and many more.

Tempe Chamber Leads Groups Growing Businesses, Profits

Posted on | March 12, 2015 | No Comments

Leads Groups Make Connections

Leads Groups Make Connections

The Tempe Chamber of Commerce has carefully developed three leads groups that have proven to be a formula for success. The group members advocate and promote other members while passing qualified business leads to one another.

The Coffee Connection leads groups are growing and ready to accept new members in a wide variety of categories. Participants will meet reliable companies, build a network of corporate connections, boost visibility, educate others about their services and, ultimately, increase sales.

To ensure maximum ROI, membership in the group is limited to one person or business per category. A prospective member may be placed on a waiting list if his/her business category is full. Membership is just $50 for a full year of structured monthly meetings and additional informal mixers.

Three groups exist to best serve a variety of time commitments.

  • Group 1 meets on the 2nd and 4th Wednesdays from 7:30 – 8 a.m. at Arizona Bank & Trust, 980 E. Baseline Rd. in Tempe.
  • Group 2 meets on the 2nd and 4th Tuesdays from 8 – 9 a.m. at Special Moments Catering, 7425 S. Harl Ave., Ste. 2 in Tempe.
  • Group 3 meets on the 1st and 3rd Thursdays from 1:30  to 2:30 p.m. at Club E, 1011 S. McClintock Dr. in Tempe.

See what groups are ready for new members in the Industry Checklist found here.

To join a group call 480-967-7891 or email info@tempechamber.org

Coffee Connection

Coffee Connection

Mike Jennings Receives Outstanding Community Leader Award

Posted on | March 10, 2015 | No Comments

Mike Jennings

Mike Jennings

Tempe Leadership presented its highest honor, the Outstanding Community Leader Award, to Mike Jennings at the Tempe Chamber of Commerce’s Beacon Awards on Feb. 26.

The award is an annual distinction awarded to Tempe Leadership graduates that have displayed outstanding leadership in the Tempe community.

Jennings is the owner of Campus Corner. He served for five years as a member of the Tempe Leadership board, actively participating in many committees, including Tempe Cares and Tempe Youth Leadership. He served for six years on the board of the Tempe Community Council. He has been a coach for the Tempe Rio Salado Little League and is a long-time member of the Kiwanis Club of Tempe, as well as a leader/mentor for Tempe High School’s Key Club and New Pathways for Youth

He serves on the Downtown Tempe Board of Directors, working to positively impact and drive the future of our city’s urban center. He recently joined the board of directors for Tempe Neighbors Helping Neighbors. Jennings is a graduate of Tempe Leadership Class XXIII and is a dedicated volunteer to the program.

Learn about Tempe Leadership

APS and Good Works Auto Repair Receive Business Excellence Awards

Posted on | March 6, 2015 | No Comments

The Tempe Chamber of Commerce presented two companies with its Business Excellence Award for 2015.

Good Works Auto Repair was named the Small Business of the Year.

APS was named the Large Business of the Year.

The companies have a proven record of success and growth, community involvement, dedication to employees, leadership, reliability and commitment to customer service.

Good Works Auto Repair

Good Works Auto Repair

Good Works Auto Repair:

  • The auto repair shop was opened in 2004 by husband and wife team Glen and RaeAnn Hayward and co-owner Nathan Merrill.
  • It is only one of two non-dealer locations in Arizona that works on hybrid vehicle battery systems.
  • Its mechanics donate hundreds of hours every year repairing vehicles for single mothers at no cost.
  • It recently expanded by adding an additional 4,000 square feet and four more vehicle lifts.






  • Arizona Public Service is the state’s largest and oldest electric company, serving 1.2 million people.
  • It was founded in 1886 by Japanese immigrant Hochiro Onuki on his way to start silver mining in Tombstone.
  • It has been a leader in the development of solar generation for more than 50 years.
  • It is the state’s largest taxpayer and has increased shareholder value by $3.7 billion in five years.

“The Business Excellence Awards recognize outstanding businesses in our community,” said Mary Ann Miller, President/CEO of the Tempe Chamber. “Good Works Auto Repair and APS are amazing companies dedicated to their customers, their staffs and the community. We are proud they’re part of the Tempe Chamber, and we celebrate their continued success.”

The awards were presented on Feb. 26 at the Beacon Awards held at the Embassy Suites in Tempe.

The other finalists for the Business Excellence Awards were: here on the corner, University Animal Hospital, JE Dunn Construction and TruWest Credit Union.

All About Compression Named Tempe’s Emerging Entrepreneur of the Year

Posted on | March 6, 2015 | No Comments

Kelly Lorenzen, owner of All About Compression, was named the Emerging Entrepreneur of the Year by the Tempe Chamber of Commerce.

L to R: Kristine Kassel, Emerging Entrepreneur of the Year Kelly Lorenzen, Mary Ann Miller

L to R: Kristine Kassel, Emerging Entrepreneur of the Year Kelly Lorenzen, Mary Ann Miller

The honor recognizes a person or organization that best embodies the spirit of entrepreneurship, engages in responsible business practices and demonstrates a passion for innovation.

  • All About Compression is a retail store that sells fashionable compression socks and leggings to improve customers’ health by eliminating the symptoms of vein ailments.
  • It was founded in 2013 by owner Kelly Lorenzen.
  • The company will soon expand to world-wide sales and into major airports across the US.
  • Vein ailments are frequently caused by air travel and common medical conditions.

The two runner-up finalists for the award were Biostress Imagery and Ping! Development.

The award was presented on Feb. 26 at the Beacon Awards at the Embassy Suites in Tempe.

Pat Warren Honored with Spirit of Tempe Award

Posted on | March 6, 2015 | No Comments

Pat Warren  (L) with Chairman of the Board Kristine Kassel

Pat Warren (L) with Chairman of the Board Kristine Kassel

Pat Warren was presented with the Spirit of Tempe Award by Tempe Chamber of Commerce in February, 2015.

The award recognizes lifetime achievements of service, dedication and contribution to the community and honors hard work and strong commitment to improving the quality of life in Tempe.

Shortly after relocating to Tempe in mid-1990s, Warren began her career at the Twin Palms hotel and was quickly promoted to General Manager. During her tenure, the hotel was a two-time finalist for the Tempe Chamber Business Excellence Award and Warren was named Tempe Chamber Business Woman of the Year in 2003.

There is little in Tempe that Warren hasn’t been a part of. She currently serves on the boards of Tempe Leadership, Tempe Tourism & Sports Authority, and is a Life Member of the Fiesta Bowl Committee. She is currently the Community Development Director at The Graduate Hotel in Tempe.

Warren has represented Tempe on the national scene over the years by appearing on the PBS News Hour with Jim Lehrer in support of electing Harry Mitchell to Congress and representing Arizona in the Ms. Senior America Pageant in Atlantic City.

“To say that Pat is involved in the community is an understatement. She throws herself into any project where she is need because she truly loves Tempe. And to top it off, she is an incredible businesswoman,” said Mary Ann Miller, President and CEO of the Tempe Chamber of Commerce.

Warren received the award on Feb. 26 at the Beacon Awards.

Watching Out For Your Interests

Posted on | February 25, 2015 | No Comments

Mary Ann Miller

Mary Ann Miller

Okay, show of hands. How many of you have looked through the nearly 1,200 bills that are running at the State Legislature? Just as I thought…very few hands are up.

This is an important service the Tempe Chamber provides for you. We watch out for you as your elected representatives make decisions impacting your business.

Eight weeks into this year’s legislative session, we’ve reviewed all the bills dropped, narrowed our scope to capture more information on about 100 bills, and focused on prioritizing 40 bills on which we have taken positions.

We are supporting bills that index income tax to inflation, limit the length of time you’re subject to Department of Revenue audits, lower unemployment insurance costs, protect the growth of independent businesses, and increase review of regulations. We are opposing bills that repeal Arizona’s Career and College-Ready Standards, negatively impact municipal revenues by repealing residential lease tax, and lock Arizona into a pact with other states. We’re watching discussions on ballot reform, tax corrections, and state preemption of cities. We’re working to ensure the viability of our water and power supplies and pushing for revamping education funding.

And that’s just at the State level. This month, we’ll be releasing our Tempe Policy Agenda and finalizing our Federal Agenda.

If you have any questions on issues you’re hearing about, please give us a call. And if you’d like to participate in our discussions and have a seat at the table as we develop our policies, join our Government Relations and Transportation Committee.

At the Tempe Chamber, we’re working for you 24/7, all in an effort to make it easier for your business to succeed.

All the best,

Mary Ann Miller
President/CEO, Tempe Chamber of Commerce


You Can Be a CSI Agent For a Day!

Posted on | February 16, 2015 | No Comments



We’re hosting a hands on workshop that will teach all guests how forensic techniques are used to solve crimes. A CSI expert will give a brief overview of three topics and then guests will participate in activities related to each. It takes place Thursday, Feb. 19th at Dave & Busters from 11:30 – 1:00.

– How to dust for prints and collect fingerprint evidence
– How to use handwriting analysis and graphology
– How to collect trace evidence at a crime scene

Melissa Beddow, Director of the Forensic Science Program at Grand Canyon University, is the instructor. She has an MS in forensic science from the University of California, Davis with seven years of analytical laboratory experience and four years of experience as a DNA analyst. She is a court-approved expert in forensic DNA analysis.

Learn more.

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